We respect your privacy
You are a valued customer and your satisfaction is very important to us. At Madison Square Federal Savings Bank and Madison Financial Services Corporation, we are committed to providing you with a broad range of products backed by the quality service you expect. While information is essential in our ability to do this, we fully recognize the importance of keeping your personal and account information private. When we use the term “you,” we mean both current and former customers.
Information we collect
We collect non-public personal information about you from various sources including from you and from your applications or other account forms, from your transactions with us, from your transactions with others and from consumer reporting agencies. We will not disclose non-public personal information except as permitted by law or as described in this notice. When we use the term “non-public personal information,” we mean personally identifiable financial information that is not publicly available such as name, address, telephone number, social security number, birth date and account information.
Information we disclose
We may disclose all of the information we collect to companies that perform services and functions, including marketing services on our behalf and we may disclose some of this information to other financial institutions with which we have joint marketing agreements. We may also disclose between us, as corporate affiliates, some of this information related to our experiences and transactions with you.
Security and confidentiality
We have always respected our customers’ privacy and will continue to do so. We restrict access to your non-public personal information to those employees who need to know that information to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public personal information.
Right to change policy
We reserve the right to change our privacy policy and this privacy notice from time to time without prior notice to you, unless prior notice is required by law. If you have a continuing customer relationship with us, we will provide you with our current privacy notice not less than annually as required by law.
Maintaining accurate information
We strive to maintain accurate information about you. If you ever think our records contain inaccurate information about you, please let us know. We’ll correct any mistakes promptly. If you think we have reported inaccurate information to a consumer reporting agency, please let us know by writing to: Madison Square Federal Savings Bank, Attn: Privacy Coordinator, 9651 Belair Road, Baltimore, Maryland, 21236. Please give us your name, address, telephone number, and the information you think is wrong. We will investigate and take necessary corrective action.
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